Privacy Policy

Accelario Ltd. (“Accelario”, “we”, “us” or “our”) provides data migration software named Accelario Data Suite (the “Software”). By accessing, browsing and/or using www.accelario.com (this “Website”), you (“You”) confirm that You have read and agree to be bound by this Privacy Policy.

If You do not agree to this Privacy Terms, then please cease using the Website immediately. We reserve the right to change these Privacy Terms at any time. By accessing, browsing and/or using the Services after updates to these Privacy Terms have been posted, You agree to be bound by this Privacy Policy.

Accelario is committed to protecting and respecting Your privacy.

This Privacy Policy describes how we collect, use, protect and share information about You, as an individual, that we obtain when You access and use the Website. All capitalized terms not otherwise defined herein shall have the meanings ascribed thereto in the Terms of Use at https://accelario.com/terms-and-conditions/.

This Privacy Policy also governs the collection and use of information when You use the Website, although we may provide additional notice and choice options within the Website itself. In addition, this Privacy Policy applies to information that we obtain when You communicate or interact with us outside of the Website, including by e-mail telephone and/or otherwise.

HOW WE COLLECT INFORMATION

Information You Provide to Us

We collect and store information that You provide directly to Us, including when You register for the Services and provide your contact information, when You update Your e-mail preferences, respond to a survey, contact us with questions or comments, or provide other feedback.

We will not ask for or request sensitive information, such as financial information, except in connection with payments. Please do not provide this information to us, including through e-mails, feedback forms or otherwise.

Information Collected While Using Our Services

We also collect and store certain technical information when You access, browse and use our Website. This technical information helps us operate our Services and provide access to You, and includes standard information about visits and system capabilities, such as:

  • information about the device(s) You use to access our Website, including MAC address, IP address, browser type and version, location, time zone setting, browser plug-in types and versions, operating system and platform, device type and device identifiers;
  • information about Your visits to the Website, including the full URL clickstream to, through, and from the Website (including date and time);
  • information we need and use to facilitate Your use of our Services (including to provide access to third-party websites and services), such as URL requests, destination IP addresses or device configuration details;
  • pages You view, content You select to view and length of time viewing content; and
  • page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), Your engagement with certain variable/dynamic elements of a page and methods used to browse away from the page.
  • We may also collect information using cookies and beacons (See Cookies and Beacons below).

HOW INFORMATION MAY BE USED

We may use any of the information we collect to:

  • allow Us to develop, improve and operate our Website, including payment processing, administration, internal operations, troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • manage Your access to the Website;
  • send You information that enables You to use our Website;
  • comply with laws and regulations;
  • carry out our obligations and enforce our rights arising from any contracts entered into between You and us, including billing and collection;
  • notify You about changes to the Website;
  • protect the integrity and maintain the security of the Website, including, without secured areas of the or Website;
  • To develop and improve Our products, such as the Software;
  • in any other way that we describe when You provide the information; and
  • for any other purpose for which You may provide consent.

In some cases, how we treat and use information will depend on the type of information. Some of the information we collect through Your use of the Website or communications with Us, such as Your name, address, phone number, e-mail address, is “Personally Identifiable Information.

We may use Your information, including Personally Identifiable Information, to:

respond to Your requests, feedback or questions, including by telephone, text (SMS) or email;
provide You with information about content, products or services, from us or third parties, that may interest You; and
send You e-mails about updates, information, or alerts regarding our Services.

We may use information that is not Personally Identifiable Information (referred to as “non-Personally Identifiable Information”), to:

evaluate and improve our Website and present content in the best way for You and for Your device(s);
serve advertisements on or through our Website; and
measure or understand the effectiveness of advertising we serve to You and other Users like You, and to deliver relevant advertising to You and other Users like You.

We may also combine technical information or non-Personally Identifiable Information about Your use of our Services with similar information that we obtain from other Users to use in an aggregate or anonymous manner for similar purposes.

HOW INFORMATION MAY BE SHARED

We will not sell Your Personally Identifiable Information or share Your Personally Identifiable Information with third parties, except with:

  • our service providers and subcontractors, to the extent required to enable us to operate our Website;
  • a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personally Identifiable Information held by us about our Users is among the assets transferred;
  • You, upon Your written request; and
  • other third parties with Your express consent.

We may also disclose Your Personally Identifiable Information:

  • to comply with any court order, law or legal process, including to respond to any government or regulatory request;
  • to investigate potential unauthorized access or misuse of the Website or otherwise enforce the Terms or other agreements;
  • to protect our assets or rights, including, without limitation, for billing and collection purposes;
  • if we believe disclosure is necessary or appropriate to protect the rights, property or safety of Accelario, our users or others, including, without limitation, exchanging information with other companies and organizations for the purposes of fraud protection; and
  • for any other purpose disclosed by us when You provide the information.
  • In the event that we receive a request from a governmental entity to provide Your Personally Identifiable Information, we will make reasonable attempts to notify You of such request, to the extent reasonably possible and legally permissible.

We may share non-Personally Identifiable Information, aggregated, or de-identified data:

  • with analytics, search engine, or other service providers that help us improve our Services;
  • to advertisers and advertising networks to select and serve relevant advertisements; and
  • with any other party for the purposes described in this Policy.

COOKIES AND BEACONS

We may use cookies, beacons and similar technologies, now or in the future, to support the functionality of the Website and to identify You when You visit or access the Website. This provides a better experience when You use the Website and allows us to improve it. Accelario or third parties may use cookies and similar technologies to identify You across different websites to better market Accelario or third-party products or services to You, in compliance with applicable law.

Browser Cookies. A browser cookie is a small file placed on the hard drive of Your computer. That cookie then communicates with servers, ours or those of other companies that we authorize to collect data for us, and allows recognition of Your personal computer. We associate cookies with Personally Identifiable Information only if You use the automatic recognition capabilities on restricted areas of the Website, view content, use the personalization services available as part of the Website or ask us to contact You with additional marketing information. We do not otherwise collect Personally Identifiable Information from browser cookies and we do not associate browser cookies with Your Personally Identifiable Information.

You may use the tools available on Your computer or other device to set Your browser to refuse or disable all or some browser cookies, or to alert You when cookies are being set. However, if You refuse or disable all browser cookies, You may be unable to access certain parts or use certain features or functionality of the Website.

You may choose whether to activate automatic recognition when You register for an account. After registration, You may disable the persistent cookie that supports recognition using the tools in Your browser. If You choose to disable the cookies that support automatic recognition, You will need to re-enter Your User ID and password each time You access a gated portion of the Website.

Unless You have adjusted Your browser settings so that it refuses all cookies, we may use cookies when You direct Your browser to our Website.

Flash Cookies. Certain features of our Services may use local stored objects called flash cookies to collect and store information about Your preferences and navigation to, from and on the Website. We also include cookies in our third-party hosted video players to count the number of unique viewers who see a video and to provide aggregate reporting. The cookies do not identify You as an individual or track Your online behavior. We do not collect Personally Identifiable Information from flash cookies and we will not associate them with Your Personally Identifiable Information.

Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how You can manage Your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If You disable or refuse Flash cookies, please note that some parts of our Website may be inaccessible or may not function properly.

The Website and Our e-mails may contain small electronic files known as beacons (also referred to as web beacons, clear GIFs, pixel tags and single-pixel GIFs) that permit us to, for example, count users who have visited those pages or opened an e-mail and for other website-related statistics. Beacons in e-mail marketing campaigns allow us to track Your responses and Your interests in our content, offerings and web pages. You may use the tools in Your device to disable these technologies as well.

YOUR CHOICES

You may have the opportunity to receive certain communications from us related to the Software and Our other products and services. If You provide us with Your e-mail address in order to receive communications, You can opt out of marketing e-mails at any time by following the instructions at the bottom of our e-mails and adjusting Your e-mail preferences. Please note that certain e-mails may be necessary for the operation of our Website. You will continue to receive these e-mails, if appropriate, even if You unsubscribe from our optional communications.

Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that You do not wish to be tracked across different websites You visit. Our Website does not currently change the way it operate based upon detection of a Do Not Track or similar signal.

Please note that we cannot control how third-party websites or online services You visit through our Website respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.

You may opt out of our direct telemarketing contacts by requesting us to remove You from our direct telemarketing list. Please note that opting out from our direct telemarketing contacts does not limit us from contacting You for other purposes, including those contacts that are required to provide You with our Services. If You decide to opt out of our direct telemarketing contacts, kindly allow a reasonable time for us to process Your request and do not hesitate to contact us at [email protected] if You encounter any problems with Your request.

The accuracy of the information we have about You is very important. Users may update their information at any time on the account registration page. Otherwise, to review or correct Your Personally Identifiable Information, You may contact us at [email protected].

SECURING YOUR INFORMATION

The security of Your information is important to Accelario, and we have established reasonable administrative, technical, and physical safeguards designed to protect Personally Identifiable Information against loss, alteration, unauthorized access, theft, misuse or disclosure. We evaluate these safeguards on an ongoing basis to help minimize risks from new security threats, as they become known. Unfortunately, no system can guarantee complete security of Your information. As a result, Accelario cannot ensure or warrant that Your information, including Your Personally Identifiable Information, is secure from unauthorized third parties. Thus, Your use of the Website and communication with us about them is at Your own risk.

You are responsible for protecting Your User credentials (username, ID and password) and for the security of information that You transmit to Us over the internet.

CHILDREN

Our Services are directed to, and are intended for use only by, adults. Users that are under 18 years of age may not use the Website. If You are under 18 years of age, You are not permitted to submit any personally identifiable information to us, including Your name, address or e-mail address. By submitting any personally identifiable information to us, You represent and warrant that You are 18 years of age or older.

LINKS TO THIRD-PARTY SITES

The Website may contain links to third-party websites and services, including those of our partners and advertisers. Please note that these websites and services may have their own privacy policies. This Privacy Policy applies to Accelario and our Website. We do not accept any responsibility or liability for the policies or practices of any third parties. If You chose to access any websites or services linked from the Website, please check the applicable policies before You use or submit any personal data to such website or service.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time to align with changes to our business practices and/or changes to our legal requirements or otherwise. Your continued use of the Website or communication with us after any updated Privacy Policy has been posted (or any other indication of Your consent) will constitute Your acceptance of the updated Privacy Policy.

Please note that we may condition Your continued access to the Website on Your consent to changes to this Privacy Policy.

FOR ISRAELI BASED USERS THE FOLLOWING SHALL ALSO APPLY:

Our Services are compliant with the Israeli Privacy Protection Act, 1981, and Privacy Regulations (Data Security), 2018 (“Israeli Law”).

Under the Israeli Law, you have the right of access to Your Personally Identifiable Information, as it appears in Our database, and may request to be deleted from it. We use personal information as appropriate to provide You access to the Website and security purposes in accordance with applicable laws.

For example, We may use the information collected from You to verify Your identity. We may also use this information to establish and set up Your account, verify or re-issue a password, log Your activity and contact You from time to time. The information helps us improve the Website and our products and services, customize Your browsing experience and inform You about additional products, services or promotions that We have and which may be of interest to You. In addition, this information helps us track any fraudulent activities and other inappropriate activities and monitor content integrity. We will ask for Your consent before using Your Personally Identifiable Information for a purpose other than those that are set out in this Privacy Policy. We processes personal information on our servers in different jurisdictions worldwide. We may process Your Personally Identifiable Information on a server located outside the country where You live. Please note that You may opt out of our information sharing policies at any time by notifying us of Your desire to do so as explained below.

You may opt out of marketing e-mails at any time by following the instructions at the bottom of our e-mails and adjusting Your e-mail preferences. Please note that certain e-mails as well as certain information (if mandatory required) may be necessary for the continued operation of the Website.

By agreeing to use the Website, you hereby represent and warrant that you provide your express written consent for the following:

  • Our tracking and monitoring of Your Personally Identifiable Information for the purpose of providing Our Services,
  • Accelario processing of Your Personally Identifiable Information,
  • Sharing of Your Personally Identifiable Information with our partners and third party providers, and/or
  • As otherwise permitted in this Privacy Policy.

We do not sell or rent Your Personal Identifiable Information to third parties for their marketing purposes without Your consent. We may combine your personal information with other information we collect automatically, obtain from other companies and/or otherwise obtain and use it to improve and personalize the Website, the Software, Our services, products, solutions, software, marketing, content and/or advertising.

We may provide your personal details to third parties, only in order to operate the Website, provide and/or market the Software, Our services, products, software and/or solutions and operate our business, and prevent fraud and illegal activities, as detailed below.

  • To service providers for the purpose of opening, operating and servicing your account (example – payment vendors, CRM systems, or technical consultants);
  • To respond to a subpoena or court order, judicial process or to regulatory authorities; and
  • To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities.
  • You shall retain discretion over the decision of whether to authorize Us to share Your Personally Identifiable Information with our third party providers.

You hereby acknowledge and agree that we may share Your Personally Identifiable Information with other third parties on an anonymized and aggregate basis, as well as share such information for statistical purposes. In addition, we may share specific traffic data with our partners and subcontractors who collaborate with us in performing the Services (such as billing, data storage and security).

Please note that if you request us to delete Your Personally Identifiable Information it may prevent you from continuing to access the Website or certain portion thereof.

In addition, Your Personally Identifiable Information, including, without limitation, the record of actions you have undertaken in connection with the Website,, will continue to be retained in accordance with the Israeli Laws, but, subject to applicable law, will no longer be used by Accelario.

We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the Israeli Law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Use and take other actions permitted by law.

Please note that opting out from our direct telemarketing contacts does not limit us from contacting You for other purposes, including, without limitation, those contacts that are required to operate the Website.

In the event we go through a corporate change or business transition such as a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, Your Personal Identifiable Information may be among the assets transferred.

Disclosure or transfer of Your Personal Identifiable Information will take place in accordance with the Israeli Law and may occur in the context of a transfer of Your Personally Identifiable Information pursuant to: (a) a corporate change as above stated; (b) adherence to applicable legal obligations or information requests by Israeli public authorities including protecting our rights or property, investigating fraud or other wrongdoings related to the Services, protection of your safety and other measures used to protect against legal liability; (c) disclosures to affiliated companies, to facilitate our provision of Services to you and as otherwise necessary within the context of our business activities; or (d) disclosures to insurers or professional advisers to the extent reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims.

Other than as set out and/or permitted above and subject to the applicable law, we will make commercially reasonable efforts to notify you when Your Personally Identifiable Information will be shared with third parties and you will have an opportunity to choose not to have us share Your Personally Identifiable Information.

CONTACT

If You have questions, comments or requests relating to this Privacy Policy, or would like to authorize us to release Your information to a specific third party or rescind a previous request, please e-mail us at [email protected].